Amy's Kitchen

Senior IT Manager, Supply Chain Systems

Job Locations US-CA-Petaluma
ID
2024-3360
Category
Information Technology
Position Type
Full Time
Location : Location
US-CA-Petaluma
Telecommute
Yes

Summary

About Amy’s 

At Amy’s Kitchen, we're more than just a food company—we're a family-owned, proudly independent organic, and vegetarian food company on a mission. As a Certified B Corporation®, our purpose is clear: to make it simple and enjoyable for everyone to eat well. 

 

We're committed to crafting authentic, mouthwatering dishes using only the finest organic ingredients sourced with care. From farm to table, we ensure top-notch quality in every bite, making healthy eating accessible and convenient for all. At Amy’s, we're not just serving meals; we're serving up a taste of goodness, one delicious dish at a time. 

 

Perks are as delicious as our meals! 

Comprehensive health plans with Medical, Eye & Dental coverage, including virtual physical therapy options. Lyra mental health support to nourish your well-being. 401(k) Retirement Plan with employer match, plus Health Savings and Flexible Spending Accounts to plan for the future. Referral Rewards and Scholarship Program to celebrate and invest in our teams. Tuition Reimbursement Program to fuel your educational pursuits. Family-forming benefits because we support every stage of life's journey. Paid Time Off for vacations and sick days, with 9 paid US Holidays annually to savor those special moments. Amy's product discount reimbursement to keep your pantry stocked, plus remote gym discounts to keep you moving and grooving! Join us and indulge in a career where the benefits are as fulfilling as our food! 

Essential Duties and Responsibilities

The Senior Manager, Supply Chain Systems is the lead and business partner delivering IT business solutions and enterprise applications to support our Supply Chain functions including Planning, Sourcing, and Logistics. This role will also have strong interdependencies to supply chain finance functions and processes. Partners with the business to develop product roadmaps and deliver solutions to meet functional needs. Manages a complex, enterprise-wide portfolio of projects with significant cross-functional impact 

 

The role will perform and manage business process analysis, functional requirements development, solution architecture, system setups, ongoing support, and data stewardship to deliver high-quality solutions.

 

Business Partnership & Roadmaps 

  • Manage the IT partnerships and steerage with business stakeholders in Supply Chain Planning, Sourcing, and Logistics. 
  • Leads regular check-ins with customers and stakeholders to understand business strategy and capture requirements. 
  • Develop and communicate strategic roadmaps for process and system initiatives to meet stakeholder needs, typically with enterprise-wide scope and complexity.  
  • Often involved in leading cross-functional facilitation to resolve conflicts, manage risks, or address resource constraints. Coach stakeholders on related programs. 

Business Requirements & Solutions 

  • Lead the capture of business requirements, process documentation, and success criteria for solutions.
  • Develops matrixes for evaluation of solution options and leads solution analysis initiatives that may involve multiple vendors, systems, and complex interdependencies.  

Project Delivery & Program Management 

  • Plan and manage a portfolio of large-scale IT projects in their areas of responsibility, overseeing project teams and utilizing senior level project management skills. 
  • Lead and advise on process testing for implementations and changes.  
  • Lead planning and budgeting processes for program activities in partnership with stakeholders. Manage budgets and spend for related systems and projects. 

People Leadership 

  • Manage a team of technical and functional analysts.  
  • Lead the activities of analysts, project managers, and/or product managers and third party organizations supporting the program. 

Product & Systems Ownership 

  • Accountable for systems operation and delivery of owned IT applications, solutions and platforms, and management of feature roadmaps and strategies according to business needs, including Oracle ERP platform and related systems. 
  • Manage relationships with vendors, partners, and managed services. 
  • Ensure product strategies and deliveries are coordinated across products and functional areas. 

Support & Service Management 

  • Oversee and lead end-to-end application support and supporting processes in their areas of responsibility, including internal and outsourced services. 
  • Lead and manage the outsourcing and managed services strategy, vendors, contracts, and operational activities for their areas of responsibility. 

Enterprise Standards 

  • Lead the creation and maintenance of policies, standards, training and guidelines for business processes, application solutions and data management for their areas of responsibility. 
  • Lead and manage data governance processes with stakeholders. 
  • Understand key regulations and standards pertinent to AK business, such as the Food Safety Modernization Act, SQF, HIPAA, and PCI, and ensure solutions and services meet and comply with requirements. 

It is the responsibility of all employees to uphold the mission of the Amy’s Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training.  

 

Supervisory Responsibilities 

Supervises the systems and functional team for responsible platforms and areas. 

Qualifications and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

Education and/or Experience  

  • Four-year degree in related field plus 12 years relevant experience, or an equivalent combination of education and/or experience that demonstrates the required qualifications and skills. 

Technical/Functional Skills 

  • Extensive, varied experience in relevant business or technology areas, with a proven history of creating IT strategies and implementing business-critical solutions. 
  • Experience owning delivery of supply chain planning and scheduling systems such as Kinaxis. 
  • Experience in the Oracle ERP ecosystem is desirable (EBS, Cloud apps). 
  • Deep understanding of the software and technology solutions in their areas of responsibility, covering multiple business domains or applications, for example application environments, configurations, databases, computing environments, integration technologies and strategies, and how these multiple platforms relate and interact across their program responsibilities. 
  • Can explain general IT technology and infrastructure concepts: software applications, databases, data centers, cloud, security, networking. 
  • Can explain the high-level strategy the company has to achieve long-term financial goals, and a detailed understanding of the goals and strategies of the areas they support. 
  • Has a deep understanding of the related business processes and requirements that influence the software selection, configuration, architecture, design and development. 
  • Can explain the business impact factors that drive software & technology architecture and management strategy such as HA and DR, backup policies, and geographic architectures in their areas of responsibility. 
  • Can explain ITIL and SDLC methodologies, and can implement and lead processes in accordance with these frameworks. 
  • Able to lead and drive toward operational excellence for the IT organization as a whole, by leading department-wide initiatives or programs in support of the IT Leadership Team.  
  • Able to manage and lead a portfolio of projects at a senior level, and to direct the activities of supporting product managers and project managers. 

Professional Skills 

  • Strategic Thinking 
  • Relationship Building 
  • Business Thinking 
  • Results Orientation 
  • Influence 
  • Organization Knowledge  

Travel

This position requires approximately 5% travel for occasional program activities.

 

Confidentiality 

During the normal course of performing her/his duties, the employee is often in direct or indirect contact with confidential and/or sensitive information. The employee shall keep such contact to a minimum wherever possible, and will hold all such information in the strictest confidence and with the highest professionalism.  

 

Physical Demands 

While performing the duties of this job, the employee is regularly required to sit, stand, walk, and talk and hear.  The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and color vision. 

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

Work Environment 

Work is performed in an office environment where the physical demands require sitting for extended periods of time; frequent use of computers and standard office equipment; may work under stress of deadlines. Rarely, the employee may be exposed to risk of electrical shock, moving mechanical parts; high, precarious or enclosed places, fumes, dust or airborne particles, and extreme cold. The noise level in the work environment is usually light to moderate. 

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

 

Diversity, Equity, and Inclusion at Amy's 

At Amy’s, we don’t just accept differences—we celebrate them, support them, and thrive on them for the betterment of our employees, our culinary creations, and our communities. 

 

Amy’s takes pride in being an Equal Opportunity and Second-Chance Employer and is equally dedicated to Affirmative Action and providing fair chances in our workplace. We are committed to fostering diversity and inclusion, ensuring that every individual has an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. 

 

For further details, please refer to Amy’s EEO Policy and EEO is the Law. Additionally, Amy’s is dedicated to collaborating with candidates and providing reasonable accommodations during the interview process. Should you require assistance, please contact us at careers@amys.com or notify your Recruiter. 

 

Bay Area California Compensation Range: $142,400-$213,600

*Other locations may be subject to a lower range.

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