Responsible for the accurate and timely payroll processing, submission, reporting, and auditing for exempt and non-exempt employees while ensuring compliance with company policies as well as Federal, State, Local and IRS regulations. Maintain a high standard of quality and accuracy by being proactive in managing the payroll cycle to meet all payroll deadlines. Provide excellent customer service by answering all payroll related inquiries and work closely and collaboratively with the People Department and other cross-functional departments.

• Perform payroll-related functions including but not limited to processing separation of employment, status changes, tax changes, deductions, and direct deposit changes.
• Review garnishments and upload them to wage garnishments services through UKG Pro for processing.
• Audit garnishment changes to ensure orders are accurately processed, checks reflect current orders, and orders are loaded to Employee File Management (EFM).
• Review and verify employee data entered by UKG Pro workflows or received via employee self-service data entry.
• Review and verify payroll data in a proactive timely manner as defined by the payroll guidelines. This would include all regular pay, overtime, bonus payments, other premium pay, differentials, etc.
• Audit and verify all New Hires and Rehires, including but not limited to pay rates, earnings, taxes, deductions, and PTO plans.
• Proactively work with the People Teams, supervisors, and managers to identify issues and problem solve before they become larger issues.
• Act as first line of communication supporting high priority and escalated customer service matters and issues.
• Support the Payroll Supervisor and/or the Senior Payroll and People Technology Manager with any initiatives, projects, and processes (e.g., direct deposit campaign, electronic paychecks, etc.).
• Function as a business partner and as the Subject Matter Expert (SME) and work with your assigned locations to create an optimal employee experience.
• Train Managers and Supervisors on Time & Attendance processes including correcting missed punches, adding reason codes, approving timesheets and time off requests, and Payroll Right First Time.
• Contact employees whenever required and respond to routine inquiries concerning payroll deductions and accruals, wage garnishments, child support payments, W-2 questions, etc.
• Prepare manual checks and paycard payments as necessary and record them on the manual check log daily.
• Enter and audit meal waiver premiums for Amy’s Kitchen and the Drive Thru.
• Prepare and submit New Hire Reporting to the California Employment Development Department (EDD) for all states.
• Complete Social Security verification for all Amy’s Kitchen and Drive Thru employees.
• Assist in maintenance of payroll records and files including but not limited to Paid Time Off (PTO), sick, vacation and other accrued leave.
• Collaborate with the payroll team and/or the People Technology Coordinator on payroll issues to ensure resolution.
• Audit and calculate merit increases, promotions, and bonus premium over-time (OT), and prepare import files.
• Process retroactive calculations, bonus premiums and at times retroactive Paid Time Off (PTO) and/or Sick and Vacation plan adjustments for promotions of Non-Exempt to Exempt employees.
• Review and audit daily hours, meal premiums and missed punches on employee timesheets for accuracy before exporting hours from time management system to UKG Pro Payroll Gateway.
• Process imports into UKG Pro Payroll Gateway and balance for employee hours worked, bonuses, prior pay period time off (manual), retro calculations for merits, overtime premium and retro overtime premium, gift cards, prizes, expenses, tips, etc.
• Audit pre-check reports for accuracy related to employee earnings and deductions.
• Complete Union Dues, Health & Welfare and Pension reporting to the union and request Automated Clearing House (ACH) transfer from Amy’s accounting department.
• Responsible for identifying process improvements and make recommendations for changes. Lead and support process quality and optimization initiatives.
• Perform other duties as assigned.

It is the responsibility of all employees to uphold the mission of the Amy’s Food Safety and Quality Policy. This includes following all Food Safety and Sustainability programs and participating in all required training.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

Prefer Associate's degree in accounting or related field equivalent from two-year college or technical school.

Experience 

• Candidate must have 5-7 years of solid end-to end payroll processing experience including Time and Attendance systems (preferably UKG Pro Time Management) and Payroll systems (preferably UKG Pro).
• Solid understating of federal, state, and local tax laws, FLSA and Wage and Hour requirements.
• Familiar with California payroll regulations such as meal and break rests, overtime, double-time and termination of employment.
• Multi-state tax experience is preferred.
• Minimum two years’ experience with a large Human Resource Management System or payroll system.
• Minimum of one year accounting experience preferred.
• Proficient in Microsoft Excel
• Spanish/English bilingual strongly preferred.

Skills

• This position requires an understanding of accounting principles and the ability to reconcile various payroll reports.
• Understanding of the payroll administration of 401(k) and other employee benefit plans; garnishments; and worker’s compensation.
• Prior experience in a high volume, fast-paced payroll environment.
• Strong attention to detail.
• Exceptional work ethic, organization, and time management skills.
• Able to multi-task and perform under multiple conflicting priorities with strict deadlines.
• Demonstrate a sense of urgency when responding to inquiries.
• Excellent written and oral communication skills.
• Ability to exercise sound judgment and maintain strict confidentiality.

Language Skills

• Ability to read and comprehend instructions, correspondence, and memos.

Mathematical Skills 

• Ability to calculate figures and amounts such as overtime, double-time, shift differentials, calculate gross and net wages, tax withholdings, imputed income, etc.

Reasoning Ability 

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral Ability to deal with problems involving a few concrete variables in standardized situations.

Travel

This is a remote or office-based position, and some travel may be required to the headquarters off and/or Amy’s plants or restaurants supported by the Senior Payroll Specialist.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Diversity, Equity, and Inclusion at Amy's 

At Amy’s, we don’t just accept differences—we celebrate them, support them, and thrive on them for the betterment of our employees, our culinary creations, and our communities. 

Amy’s takes pride in being an Equal Opportunity and Second-Chance Employer and is equally dedicated to Affirmative Action and providing fair chances in our workplace. We are committed to fostering diversity and inclusion, ensuring that every individual has an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. 

For further details, please refer to Amy’s EEO Policy and EEO is the Law. Additionally, Amy’s is dedicated to collaborating with candidates and providing reasonable accommodations during the interview process. Should you require assistance, please contact us at careers@amys.com or notify your Recruiter. 

California Bay area compensation range: $29.20-$43/hr

*Other locations will be subject to a lower range.